BMC Helplines For Mumbai Monsoon – Helplines For Monsoon Flood

“Here are few of BMC Helplines as yearly Monsoon flooding and Water logging problems are not new to Concrete city Mumbai. Although every year their are many promises by BMC Disaster management cell with helplines, their is no guarantee and logging problems are seen at some of the prone areas in Mumbai. Yet no big disaster like flooding of 2005, Below are some latest 24×7 helpline numbers from Disaster management department of BMC for citizens help in case of emergency for this monsoon..”

IMPORTANT : Kindly note that BMC Helplines for Monsoon Flooding may have changed in current year. If you have any information or updates about same. Kindly Comment below and help everyone.

Mumbai Flood
Mumbai Flood

BMC Helplines

24×7 Free Helpline Number : 108 (Please avoid giving blank and miss calls to this vital number)
All Types of Civic Complaints : 1916 (Dial this number for any type of problems and emergency where BMC can help citizen in some disaster)

Other Help During Monsoon Flood and Water logging

The Disaster cell at BMC’s Mumbai Head Office will have 14 representatives from various vital public and private service sectors of city that can help commute and communicate to their respective departments to coordinate and get their people ready during any major or emergency crises. Some of these agencies being BEST for bus services, Fire Department, Police and more. Also according to news by BMC’s disaster management cell, about 35000 civilians in city have been trained that can help themselves and others on how to go ahead with civil defence during such emergencies.


A system is formed where as when a Mumbaikar dials 108, within 2 rings citizen will get response and on utmost priority the head office will contact BMC office control room of the affected local area ward office, which will alert staff to fight against any such problems and help stuck citizens. 24 hotlines will be connected to head office which will help helplines available and not engaged. Apart from 14 external representatives, 36 other staff members will be present 24×7 throughout monsoon season in 3 shifts with a senior officer in each shift taking critical decisions on Water logging and flooding complaints.

What more ? After experiencing the flooding disaster of 2006, BMC also have arranges and coordinated with Navy and Fire Brigades, along with other 6 regional command centres to get faster help for disaster relief activities. During 2006, all communication medium was down and so this time BMC has arranged for wireless equipments and ham radio devices to communicate in case such situation occurs again.

It was 29th August 2017 and the monsoon flooding situation repeated. It was actually more compared to 2005 flooding. See one of the videos below.

See also : BMC Responsibilities, Mumbai helplines page for more emergency contact numbers for Mumbai city. Also here is traffic police numbers in case required. For emergency hotlines of far north suburb locations see virar and vasai area helplines.

Deven Jadav

My love towards Mumbai city took me to passion blogging from hobby. Upon quitting job, now i am one of the online city & travel guide since 2007. Hope my efforts helps citizen, foreign nationals & tourists in some or other ways.

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