Direct contact numbers of MCGM/BMC helplines (Brihanmumbai Municipal Corporation) that are dedicated to serving various departments across Mumbai, covering both the Eastern and Western Suburbs.
These departments offer a wide array of services, ranging from emergency operations and environmental matters to addressing encroachment issues and supporting animal welfare organizations that care for stray animals such as dogs, cats, birds, snakes, and cattle.
Moreover, they also manage EMS, health services, water control, reservoir management, solid waste management (SWM), drainage systems, storm water drainage (SWD), fire brigade services, and several other departments.
See Also: BMC Administrative Wards (Zones), Potholes WhatsApp BMC Helplines, Monsoon Flood Helplines, BMC Jobs and Responsibilities, Pet Dog License Online, More Mumbai Helplines for Emergency. For updates and other unlisted services, Kindly connect to MCGM online portal.
| BMC Department Name | Department Location | Direct Helplines | Office Contact |
|---|---|---|---|
| Emergency Operation Centre | (Disaster Management Department), MHO | 1916, +91-22-22694725, +91-22-22694727, +91-22-22704403 | +91-22-22620251, Ext 4232 |
| Fire Department | Fire Brigade Station | 101, +91-22-23001393, +91-22-23001394, +91-22-23001395 | +91-22-23083239 |
| BMC Chief Engineer for SWD | Storm Water Drainage (O&M), Worli | +91-22-24309817, +91-22-24309472 | Control Room +91-22-24327674, +91-22-24224556 |
| Drainage Department | Main Sewer City | +91-22-23717261, +91-22-23718363, +91-22-23745477 | +91-22-23738951, +91-22-23738948, +91-22-23713495 |
| Drainage Department | Main Sewer Western Suburban | +91-22-26368651, +91-22-26368652 | +91-22-26368653, +91-22-26368650 |
| Drainage Department | Main Sewer Eastern Suburban | +91-22-25251347 | +91-22-25220390 |
| Solid Waste Management Garages | SWM Transport Control – Mumbai City Worli Garage | +91-22-24935689, +91-22-24922160 | +91-22-24922138, +91-22-24935693, +91-22-24935688 |
| Solid Waste Management Garages | Ghatkopar (Pantnagar) | +91-22-25007509 | +91-22-25003513, +91-22-25006542 |
| Solid Waste Management Garages | Santa Cruz | +91-22-26182251, +91-22-26182252, +91-22-26182253, +91-22-26182254, +91-22-26182255, and 26182256, +91-22-26176886 | +91-22-26182252, +91-22-26182253, +91-22-26182254 |
| Reservoir Department | Bhandarwada Mazgaon | +91-22-23756008 | |
| Water Control | Mumbai City, Malabar Hill | +91-22-23678109, +91-22-23695835 | +91-7045932152 |
| Water Control | Ghatkopar (Eastern Suburb) | +91-22-25153258 | +91-9930260515 |
| Water Control | Vile Parle (Western Suburb) | +91-22-26146852 | +91-9930260514 |
| Health | Epidemic Cell (F/S Ward) | +91-22-24134560 | +91-22-24134565 |
| Enterprise Service Management | Zonal Manager Mumbai | 108 Helpline (Aundh, Pune) | +91-7767005686, +91-7506009364 |
| Stray Dog | Bandra | +91-9076202208 | |
| Stray Dog | Malad | +91-9076202207 | |
| Stray Dog | Mulund | +91-22-25618001 | |
| Cattle Pound | For Mumbai City Area Only (7 am to 11 pm) | +91-22-28820296 | |
| Animal Related, Mariya NGO Aasha Trust (10 am to 6 pm) | Bandra to Andheri | +91-9833684434, +91-9820001506 | |
| Birds and Snakes (Sarp-Mitra) | Birds / Snakes / Reptiles | +91-7666680202, +91-9869780202 | |
| Dogs and Cats | In Defence of Animals Eastern Suburb ((NGO Govandi, Mankhurd, Shivaji Nagar) | +91-9320056581, +91-9320056583 | |
| Dogs and Cats | Utkarsh Group, Eastern Suburb | +91-22-25676000 | +91-8976925958 |
| Animal Welfare Organization for Stray Animals (With Ambulance) | Karuna Parivar for Dogs / Cats / Cattle / Birds at Western Suburbs (Goregaon to Dahisar) | +91-9833625427 | |
| Animal Welfare Organization for Stray Animals | Save our strays for Dogs and Cats at Western Suburbs | +91-9820141310 | |
| Animal Welfare Organization for Stray Animals | Vardaman Foundation at Western Suburb (Jogeshwari) for Dogs / Cats with Animal Ambulance Van (24X7) | +91-9967935100 | |
| Animal Welfare Organization for Stray Animals | Aawaz Foundation, Western Suburb (Dogs and Cats) Location Andheri to Goregaon | +91-7900094345 | |
| Encroachment Department | Assistant Commissioner (Mumbai City) | +91-22-24134560, +91-22-23740221 | +91-8879558851 |
| Encroachment | (Additional Charge) Western Suburb | +91-22-26840103 | +91-8879558851 |
| Encroachment | (Additional Charge) Eastern Suburb | +91-22-25225000 | +91-8879558851 |
| Environment Department | Senior officer (Khar) for Air quality Research Laboratory, Santa Cruz | +91-22-26497483, +91-22-26498308 | +91-9967835274 |
See More in BMC MCGM Government Related Helplines Services Various Information
