Emergency and Important Helpline Numbers For Mumbai – 2023

“Updated for this year 2023, Various private and public important helpline number for Mumbai city. Categorized as Major / Main helplines for the city, BMC, Private Services, Airlines, Express Highways, Distress, Women Helplines, School & College Students, Senior Citizens, Snake Rescue, Gas Leak, and Also Navi Mumbai contacts.

These numbers will help and assist to reach the correct person and organization and government service department when needed in case of any emergency..”

Mumbai Helplines
Mumbai Helplines

Mumbai City Helpline Short Codes (2023)

  • State Women’s Commission: 155209, For problems like assault, Sexual Harassment, Basic rights, Husband Problems, Extra marital affairs, and anything a woman needs to speak out for help.
  • Mumbai & Suburban Citizens Call Centre: 155300
  • Women Helpline: 1091
  • Police: 100
  • Any Emergency: 112
  • Child Helpline: 1098
  • Rescue & Relief: 1070
  • Railway: 022-23004000
  • NIC (National Information Centre): Toll-free 1800111555
  • Ambulance: 108 & 102
  • Crime Scene Stopper: 1090
  • Call Centre for Citizens: 155300
  • Mahanagar Gas: 18002669944 (Toll free), 022-68759400 & 022-24012400

112 For Any Emergency

112 Helpline For All Emergency
112 Helpline For All Emergency

Finally Dial 112, India got its single helpline number for any problematic or unforeseen situation or emergency for which a citizen may need help not just in Mumbai but around the country. Dial ‘112’ as a single point of contact for any emergency that occurred and urgent help is needed for situations like Fire, Flood, Terror, Ambulance, Women’s help, Health, and Coronavirus (COVID-19), Police, or any calamity.

This is one of the much-needed moves in India with a high ratio of emergency situations occurring every day. This short code will work even if you don’t have a balance on your prepaid mobile. One can simply dial 112 from landlines, mobile, or any device operating as a phone with any telecom service provider as a single point of contact. TRIA has approved the single 3-digit helpline that’s getting global without city limits.

This number ‘112’ replaces individual numbers in Mumbai city like ‘100’ for police, ‘101’ & ‘102’ & ‘108’for fire, ambulance and disaster etc.

Thane Palghar Mumbai Police Whatsapp

October 2015, Maharashtra Police have started WhatsApp chat helplines giving direct numbers of police to contact, send images, etc as and when required. Below are helplines for Thane City and Rural, Palghar Area and Soon Mumbai and Navi Mumbai will be added. I hope as of 2022 all the numbers are working as I cannot dial personally and check.

  • Thane District City Police Whatsapp 9769724127
  • Thane District Rural Police Whatsapp Helplines (7043100111 and 7045100222)
  • Palghar District Police Whatsapp 9730811119 and 9730711119

Courtesy : Hindustan Times Newspaper

BMC Helplines (Flood, Water Logging & Others)

  • 24×7 Free Monsoon Helpline : 108
  • Any Civic Disaster During Rainy Days : 1916
  • BMC Helpline for Depression etc : +91-22-24131212
  • BMC Disaster Management & MCGM Potholes complain (24×7) : 1916, 1292, 1293, +91-22-22691292, +91-22-22691293.

See Also : Mumbai Flood BMC Helplines.

Private Helpline Services

Note: Some of the below numbers might not be working as of day.

NOTE : Click ON PDF icon in end of this page to PRINT

  • Just Dial Number – 8888888888
  • Sulekha – 60004050
  • Saransh tele Info Services Pvt Ltd – 2616666
  • Ask me Information – 35555555, 2656666, 24111111, 22616666
  • A & M Communications – 8888888
  • Magnus Marketing Information Support Pvt Ltd – 6455555

PUBLIC HELPLINES MUMBAI

  • Police hotline 100
  • Forest Department toll free : 1926
  • Mumbai Police New helplines For SMS for complaints regarding corruption and citizen grievances are 7738144144 and 7738133133
  • Traffic Police Helplines
  • Blood Banks 1910
  • Legal Metro logy Department (LMO) : Control Room +91-22-22622022, Whatsapp +91-9869691666
  • Ambulance Services 101, More Details on Ambulance Service Helplines
  • General Complaints 1916
  • Children Helpline 1098
  • Mumbai Telephones Directory Inquiry 197, 1951-2-3
  • Mumbai Telephones Alarm 173
  • Mumbai Telephones Time 174
  • Mumbai Telephones Special immigration 176
  • Mumbai Telephones Assistance 199
  • Mumbai Telephones Complaint 198

RAILWAY HELPLINE NUMBERS

  • Railway Any Emergency 23004000
  • Central Railway Enquiry (Manual) 134, (Computerised) 136,
  • Reservation / PNR Status 135/137 Western Railway Enquiry (Manual) 131 / 132 Bandra Terminus 26435756 Mumbai Central 23061763 / 23073535
  • Kalyan Junction 95251-2317181
  • Kokan Railway 3rd floor, Belapur Bhavan, Sector 11, CBD 27572015
  • Metro Politon Transport Project (MTP) 27812802 /2025 /2028
  • Vashi Railway Station (Station Master Office) 27812024 / 27812677 (Reservation)
  • Turbhe Railway Station (Station Master Office) 27865602
  • CBD Belapur Railway Station 27570514
  • Panvel Railway Station 27452244
  • More updated (March 2016) Details about GRP, RPF, Railway Commissioner police, Facebook Page, Email, Railway Accident related on Mumbai Railway Helplines

Airlines

  • Flight Arrival 144
  • Flight Departure 145
  • International Reservation 146
  • Domestic Reservation 147
  • Reconfirmation / Cancellation 148
  • Travel Agents Mumbai 149
  • Immigration 28221644

INDIAN AIRLINES HELPLINE

  • Enquiry 1400
  • Reservation 1401
  • Arrival Information 1402
  • Departure Information 1403
  • Direct Line 26112850
  • AAI (Domestic on VMS) 26113300
  • Airport Police Helpline 28225709
  • International Airport SAHAR 26829000 / 01
  • Domestic Airport, SANTACRUZ 26156600

VOLUNTARY WELFARE ORGANISATIONS

  • Alcoholic Anonymous 23075134
  • Mental health, Depression etc (Vandrewala Foundation) : 18602662345, 022-25706000
  • Anti Dowry Organisation Helpline 22620111
  • Indian Red Cross Society for Blood bank & Transfusion Services 22663560
  • Institute of Psychological Health 25433270 / 22663195
  • Kripa Rehabilitation Center 23405411
  • Maitra Helpline 53854447
  • NAB (For blind people) 24935365
  • NASEOH 25220224
  • Priyadarshini Academy 22873456
  • St George Hospital (Regional Blood Transfusion) 22620242
  • VOICE (Voluntary Organisation in Community Enterprise) 26704304
  • Karuna – First Aid Helpline for Birds and Animals 26701413 / 26250291
  • AASRA : +91-22-27546669
  • Tata Institute of Social Science (ICall) : +91-22-25563291

You Might Also need : Nature and Wildlife NGO and Stray Dog Helplines.

Mumbai Pune Express Highway

  • Mumbai Pune Expressway Emergency Helpline and Detours / Disaster : +919822498224
  • For Accident case and Help to Victims 9822498224
  • (Panvel Section) 9890036083
  • (Ghat Section) 9890036085
  • (Pune Section) 9890036090
  • Salvation Army Center 23093566 / 63
  • Child Welfare (CRY) 23063651 / 23096845 / 23098324

Distress and Customer Cheating

  • Grahak Seva (Customer / Consumer Complain) for cheating in MRP & Products related : 022-22622022 & Toll Free (1800222262)
  • Samaritans of Mumbai : 8422984528 & 8422984529 & 8422984530 (All 7 Days, 5:00 PM to 8 PM
  • Vandrevala Foundation : 7304599836 & 7304599837 (24×7)
  • Mumbai Cyber Police : 24×7 helpline is 9820810007 & Office Land Line Contact : +91-22-26504008 located at Official address as Cyber Police Station, First Floor, Bandra Kurla Complex (BKC) Police Station, Bandra East, Mumbai 400051
  • LMD (Legal Metrology Department) : Control Room – 022-22886666, Whatsapp – 9869691666. The role is to bring justice socially to citizens of Mumbai and over Maharashtra State with a rule ‘NO MORE, NO LESS BUT EXACT’. So next time any retailer or outlet in the market cheats people with less for full price taken, Contact the Legal Meteorology Department control room.
  • Private Buses Over Charging Fares: Recently state government fell heavy on private bus operators who are known to charge a very high amount during peak travel seasons. If you are a victim, call on 1800220110 (RTO) or 022-62426666 (Transport Department) to register complaints and strict action be taken against the operator. Remember they can only charge 50% high than the MSRTC fares and anything above attracts complaints from commuters.
  • PRERANA (24 hrs, all days) 25905959
  • SUKOON Counselling Centre (5 to 8 pm) 23675688
  • SAVDHAN 26287305 / 26208317

DISTRESS WOMEN’S HELPLINES

  • Family Service Center 22828862
  • Women’s Center 26140403
  • More on Women Helplines

DRUG AND ALCOHOL ABUSE HELPLINES

    • FDA (Food and Drug Administration) to Complain About Someone Selling Gutkha and Paan Masala Sale which is banned effective 20th July 2012 (For 1 Year) : 26591249 / 26592207 / 1800-112100 (Toll Free)
    • Consumer Guidance Society to Complain about Gutkha Etc Sale : 1800-222262
    • Sakhya 22075849
    • Mava 28773652 / 25564615 / 24360631

    Helplines for School / College Students

    Only Cowards Fear and Think Of Suicide, Brave and Strong Calls Up For Help.
    Pre-Exams Queries and Guidance Related Helplines for HSC Students

    • 9922453235
    • 9850246389
    • 9763667416
    • 9422053391
    • 9890144185
    • 9822713995
    • 9960760114
    • 9890054518
    • 9923688191
    • 9766666094

    Senior Citizens

    • Dignity Donor Privilege Program (DDPP NGO ) (New Number : 613811111) (old – 23898078 / 79)

THANE DISTRICT HELPLINES

  • Thane City Police Whatsapp 9769724127
  • Thane Rural Police Whatsapp Helplines (7043100111 and 7045100222)
  • Palghar District Police Whatsapp 9730811119 and 9730711119
  • Collector (District Magistrate) 25344041
  • CBD Criminal and Civil Court 27580603 / 0082
  • Employment Office 27571643
  • Press Room 27574034
  • Income Tax Office 27812226 / 24
  • Regional Passport Office of Thane 25800304
  • Vashi RTO Office (MH-43) 27650701 / 02

OTHER IMPORTANT EMERGENCY HELPLINES

  • Mumbai Police Helplines For Molestation : 103 / 1090 / 7738133133 / 7738144144
  • Eye Donation 24922897
  • Missing Persons Bureau 22621547
  • Anti-Corruption Bureau Helpline 22884433, Bribe Anti Corruption Whatsapp (Since March 2016): 9930997700
  • Stamp Duty / House registration 22634567
  • Police Control Room Helpline 22620111, 22151855
  • Traffic Control Room Helpline 24937747, 24937755
  • Water Helpline 23776294, 23776297
  • Home Guard & Security 22842423
  • Weather Enquiries Helpline 22150431
  • Mumbai (Bombay) University 22652819, 22652825
  • Kalina University Helpline 26528201, 26526091
  • Doordarshan Network 24934672
  • All India Radio 22026242
  • Breast Cancer Helpline 9820200300
  • Cancer Association of India 23077812
  • Taximen’s Association 23078409, 23822824
  • Passport Office Mumbai 24931555
  • Mumbai High Court 22773466
  • City Civil Court Mumbai 22844134
  • Session Court Mumbai 2244134
  • Small Causes Court Helpline 22088749
  • Mantralaya Nariman Point Helpline 22024243
  • Mumbai Stock Exchange (BSE/NSE) 22655626
  • Collector of Bombay 22661231
  • Mumbai Income Tax Office 22039131, 22094444
  • Postal Helpline 23432740
  • Investors Grievance Forum Mumbai 25644151, 25644156
  • Homes for Aged & Holy Men Meris Homes 23071346
  • Little Sister of the Poor Home For Aged 28364187
  • Lost and Found (Taxis) 23090083, 23861532
  • Lost and Found (Western Railway) 22039840, 23077292
  • Medical Treatment (24 Hours),
  • Harkisandas Hospital 30095555
  • Cardinal Gracious Destitute Home 26492994
  • Drugs Alcohols (A Group Against drugs) 22817914, 22814892
  • LPG Gas Complaints Helpline 25563151 25562990
  • LIC Helpline 26187655, 26125555
  • Traffic Helpline 25181717
  • G.P.O. Enquiry 22620956
  • Noise Pollution Helpline 103, 22633333, 22621855
  • MTNL HOT LINE 24308070
  • Theft Helpline 1855, 22621983, 23861532
  • Times Of India Help Line 26005555
  • President’s Helpline For Public Grievances – By President Pratibha Patilhttps://helpline.rb.nic.in/
  • Far North Thane Locations Like Vasai Virar Helpline Numbers
  • Vasai Virar Hospital helplines

BMC & Private Snake Rescuers and Catchers

Most people get panic upon seeing this reptile, Specially in seasons like a monsoon. That’s just their season like we have our vacations. Yet the natural behaviour of getting afraid and panic is normal, But please do not Kill or throw stones simple call below snake helpline numbers in Mumbai, Thane, Vasai Virar, and Navi Mumbai location and these NGOs who are animal lovers and activists will come to the rescue, educate you and take away that snake to its natural environment. These snake/reptile catchers or say rescuers do this work free of cost and just want you to be aware and give the right message to others on how to take care of such reptiles, rescue them, love them.

Fire & Snake : 0250-2464811, 8888864283 (For Vasai, Virar) & 101 (From BSNL).
SARRP NGO : Spreading Awareness on Reptiles and Rehabilitation program.
Contact Santosh Shinde (President): 9769335531 and 9821134056. Alternately Another helpline is of Jaywant Dukhande ‘9821220087’, a Police Sub-Inspector by profession and an animal lover.
Contact them and an active member of the SARRP team whoever is available in your location like Thane, Vasai Virar, Mira-Bhayander, Suburbs like Borivali, Kandivali, Malad, Andheri, etc or Central suburbs and Navi Mumbai.
Jungle Training Camp NGO : Mr Bharat Joshi at 9221580888.
PAWS, The Famous NGO : Helpline Contact 9833480388.
WWA (Wildlife Welfare Association) : 9757322901.

LPG Gas Leakage Problems

Home Gas leakage incidents have killed many innocents inside homes and also neighbours due to the impact and fire spreading around. To avoid such accidents, the Ministry of Petroleum and Natural Gas, Government of India has introduced a short code helpline number 1906 to be called during any such problems, emergency or accidents. It’s an all-India level helpline for LPG Gas leakage, available in 10 regional languages with support from trained and expert staff who give an immediate solution and help with safety precautions during LPG leakage-related issues.

Navi Mumbai Helplines

Navi Mumbai has emerged in a great way when it comes to development and support. Lately, in August and September 2015 the NMMC (Navi Mumbai Municipal Corporation) gave 2 toll-free numbers to call and a mobile number to send pictures with details on WhatsApp to their citizens. These numbers are dedicated to road-related issues, road safety, monsoon potholes, and more. Below are details of all 3 numbers along with other helplines which will/are added for reference.

Bad Roads With Potholes or anything else: Toll-free numbers to call (1800222310 / 1800222309), Whatsapp Mobile Number to send pictures and details 8424949888. You can expect a response from NMMC within 48 hours of sending complaints.

See Also:



See More in    Helplines

Greetings, I am Deven, the founder of Mumbai77. With immense passion, I have dedicated my full-time efforts to continuously learn and update important information about Mumbai city. Currently, I am a full-time blogger residing in Mumbai. Since its establishment on July 7, 2007, Mumbai77 has attracted millions of pageviews. Our website aims to provide valuable information, including my personal reviews and experiences, to assist individuals worldwide in their search for updated information about Mumbai city.

Leave a Reply

Your email address will not be published. Required fields are marked *