“Mumbai Railways Helplines and Contact Numbers for Local Train Help, Train Status, PNR Check, Reservation and Railway Police force for Western Lines, Central and Harbour lines / routes. Also check out Customer care helpline numbers for women, Nuisance like Bhajan group etc inside local trains Coaches, Schedule status, any emergency or Arrival and Departure Timings, Online Ticket Booking and Confirmation Inquiries..”
Few Updates : May 2016 : Below are the updates helplines, social ids, whatsapp number and email address for emergency related to both central and western railways.
- Local Trains Status : Know if suburban trains are on time by giving miss call to toll free number 18002124502 (Western Route Local Trains) and 18002124501 (Central Route Trains), It will get disconnected and you will receive an SMS with train status (Delayed, Running perfectly on time etc)
- Complaints Against Local Train Coaches / Compartment Nuisance like Bhajan Groups / Eve teasing (Women Help related) : Use Whatsapp Group as detailed.
- GRP (Government Railway Police) for any distress : 983333111
- Commissioner of police (GRP) : +91-22-23759251
- RPF (Railway Police Force) : (Central – 1275), (Western – 1311) and (National Helpline – 182)
- Mumbai City Police Control : 100
- Email : cp.mumbai.railways AT Mahapolice DOT gov DOT in
- Facebook ID to upload Complaints and Pictures/Photos : Mumbai Railway Facebook ID
- Women Whatsapp Group : 9833312222, Complete details here
- For Railway Accidents and Tracking Accident Victims : Check about Railway Accident Victims on their website (Link removed from here as Website was down)
Western Railway Helplines
Helpline and Related for Person Lost and Found inside Local Trains
Central and Harbour Railway Helplines
Other Important Contact Numbers
- Thane Station Master Office – 25331143
- Railway Police Western Railway – 22039800
- Railway Police Central Railway – 24150620
- Railway Control Room – 23081725
- Direct Numbers For PNR Enquiry – 22075959, 26705959, 23005959, 28075959
Note : Kindly Keep a note that any of the above helplines may change with time, We always try to update this page to the latest available numbers.
See Also : All Mumbai Helplines.