BMC Potholes Complain WhatsApp Helpline Numbers – Mumbai

“Note these updated WhatsApp helpline numbers for BMC and MCGM pothole complaints. It seemed like Pothole problems were getting solved, But until 2023, There were potholes all over Mumbai.

These pothole WhatsApp helplines were searched during the Mumbai Monsoon and have been updated as detailed by BMC.

Last year, 2022, saw very bad road conditions and scary potholes on National highways (Western Express).

A common man can shout, tweet, and take precautions; what else? But since last year, BMC has come out with a list of helpline numbers for monsoon-haunting potholes in the city.

Below are listed area- and ward-wise WhatsApp helpline contacts one can use to reach the respected engineer for complaints, help, and reports..”

Potholes Mumbai Roads
Potholes Mumbai Roads

Note: BMC wards are also known as Administrative zones for which respective BMC Officials, Police services and engineers, etc are allocated. List of wards can be referred to understand the same. Last few years there are also Monsoon flood helplines which may be active this year too. For all other helplines refer this page.

Zone / Ward Wise Pothole WhatsApp Helpline Numbers

Kindly note, These updated helplines as per detailed by MCGM are ‘Whatsapp Only helplines’ of respective ward road engineers. Kindly click pothole photos and send the location details with same on respective ward number.

  • All Mumbai (Toll Free) : 1800221293
  • Ward A (Colaba, Churchgate & Fort Area) : 8879657698
  • Ward B (Dongri, Pydhonie Area) : 8879657724
  • Ward C (Kalbadevi & Marine Lines) : 8879657704
  • Ward D (Malabar Hill, Walkeshwar Area) : 8879657694
  • Ward E (Byculla & Nagpada) : 8879657712
  • Ward F-South (Sewri & Parel) : 8879657678
  • Ward F-North (Sion & Matunga) : 8879657717
  • Ward G-South (Mahalaxmi & Worli) : 8879657693
  • Ward G-North (Mahim & Dadar) : 8879657683
  • Ward H-East (Vakola & Kalina) : 8879657671
  • Ward H-West (Santacruz and Bandra) : 8879657633
  • Ward K-East (Andheri East & Jogeshwari) : 8879657651
  • Ward K-West (Juhu and Andheri West Area) : 8879657649
  • Ward P-South (Goregaon) : 8879657661
  • Ward P-North (Malad & Malwani Area) : 8879657654
  • Ward R-South (Charkop & Kandivali Area) : 8879657656
  • Ward R-North (Dahisar) : 8879657636
  • Ward R-Central (Borivali & Gorai area) : 8879657634
  • Ward L (Sakinaka & Kurla) : 8879657610 / 8879657622
  • Ward M-East (Mankurd & Deonar) : 8879657612
  • Ward M-West (Chembur) : 8879657608 / 8879657714
  • Ward N (Ghatkopar) : 8879657117 / 8879657615
  • Ward S (Vikhroli & Bhandup) : 8879657603 / 8879657605
  • Ward T (Mulund) : 8879657609 / 8879657611

Note: The above-listed number may or may not be valid for upcoming years. BMC helplines may change from time to time.



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Greetings, I am Deven, the founder of Mumbai77. With immense passion, I have dedicated my full-time efforts to continuously learn and update important information about Mumbai city. Currently, I am a full-time blogger residing in Mumbai. Since its establishment on July 7, 2007, Mumbai77 has attracted millions of pageviews. Our website aims to provide valuable information, including my personal reviews and experiences, to assist individuals worldwide in their search for updated information about Mumbai city.

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2 Replies to “BMC Potholes Complain WhatsApp Helpline Numbers – Mumbai

  1. Tried K ward east number for atleast a dozen times a day but it gets redirected every time and then gets disconnected.
    I am sure now that the concerned BMC official does not take his job seriously atall.
    Also I have complained regarding leakage of lot of water every single day for the past two months from a air breathing valve on the main water line in my colony but since last two months the officer in charge keeps saying that this kind of valve is now not available. Why not get the valve seat machined and put back later and till such time blank the leakage.

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