ETC FASTag Process – To Purchase and Recharge Online Step by Step Guide

Getting a new FASTag sticker for your vehicle is easy, Recharge is simpler too. Simply follow this steps which will guide you to get a new ETC tag in next 6 to 12 days as per your bank services at your door steps. A personal experience and simple guide in brief description to understand process of how to purchase and get your new Digital ETC Fastag and steps to recharge it online in future.

New FasTag & Recharge
New FasTag & Recharge

Revind Back : We already covered about FasTag in Mumbai, Mumbai Toll Plazas, Some extended area details like Mahabaleshwar Panchgani Toll Tax, Few years Back a Plan For a Maha-Card.

Online Getting / Purchasing ETC Fastag For First Time

15th January 2020 was suppose to be the deadline to have all vehicles crossing toll nakas on major national highways in India to be digitized with the FASTag sticker stuck right in center of the windshield and experience the de-congested and smooth drive through various toll plazas on national highways in India. Active toll plazas with Fastag active are continuously listed and updated on official website & individual banks portals.


Automatic Toll Collection in India
Automatic Toll Collection in India

The new digital Fastag services comes handy and to purchase this tag is much easier from your respective banks (If officially listed), Also available on active toll nakas. Major nationalized & recognized private sector banks are now authorized to provide this services in seamless way to purchase your new Fastag for car / other vehicles and also helps do the recharge process ‘ALL ONLINE’. Lets go step by step to know the same.

STEP 1. Logon online to your banks official website NETBANKING and check for the services called FASTAG. It will take you to the main page of this digital services to purchasing a new ETC Fastag for the first timers. For an example, Here is the main page of HDFCBANK Fastag services.

STEP 2. Now, simple follow the steps which ask for your existing saving / current account details. It will send you an OTP on your BANK ACCOUNT Registered mobile number to verify the credentials.

STEP 3. Submit your basic vehicle details like Vehicle number, Type of vehicle (LMV car etc).

STEP 4. Upload your vehicle document (Usually RC Book) ‘Registration Copy’, which need to be scanned and uploaded.

STEP 5. Finally, Review all details and your application etc and SUBMIT.

STEP 6. Next Step is to pay online for your new RFID tag. In Case of HDFC it was Rs.500 which are deducted from your account or credit / debit cards as option displayed. From Rs.500, Rs.200 are Refundable Security Deposits & Rs.100 are one time service / processing charges by the bank. It will also reflect the tax deducted and any other charges which is approximate Rs.9 on Rs.200 (Inidtial balance amount in your Fastag Wallet).

STEP 7. If everything as detailed above goes well online with your banks website. YOU ARE DONE WITH THE PROCESS. Wait for few days as detailed on your banks website (Usually a week to 10 days).


After few days and if your documents and other details verified successfully, You will also receive a message from FASTag officials regarding successful account creation and a letter from bank with Account & wallet details of your new digital wallet will be received at home.

Recharging ETC Fastag Online

Here, i assume you have received your ACTIVATED New ETC TAG (Basically your Digital FasTag Sticker) which you need to place on your car’s front side ‘windshields as per instructions. With letters detailing your account as below :

1. Customer Name : Your Name as In Your Bank Account.
2. Wallet ID : A Numeric 14 digit or so (Which will also be your login ID for future).
3. Customer ID : Another 12 digit numeric ID which is your FASTAG customer ID (Note : This is different from your bank customer id).
4. Tag Sequence No : Another unique number (You can write the same aside and forget for now).
5. HFR NO. : Some number, Ignore for now and keep it noted aside.

Fastag First Time Login

In the letter received from bank, you will have step by step guide on what and how exactly to proceed with your first login for getting your Fastag password and credentials for future recharge. Here actually you will be using 2 of the above 4 mentioned details (Customer ID, Wallet ID etc) to login for first time and verify, validate yourself to FASTAG account and set a PASSWORD for all future usage.

So at this stage you have your wallet ID (That can be used as login), newly generated password for all your online Fastag recharges in future via your banks portal or other payment services available.

As per the letter received for my personal Fastag by HDFC Bank : Customer can recharge his wallet upto balance of INR 1 lac for Full KYC customers and INR 10,000/- for Non-KYC customer using his Debit, Credit card or Netbanking option with respected convenience charges applied.

I tried recharging (My First Recharge Online) for Rs.500 and it didn’t allowed me to do so. Next, i tried Rs.200 and it went smoothly with my Wallet balance now being Rs.400, i.e Rs.200 (Initial) & Rs. 200 (Upon Recharge).

Recharge Options : With time, major payment apps like PayTm, Google Pay, UPI (Few already supports) and more will be supporting to make the recharge process seamless from your mobile phone.

Welcome to the Digitally activated Fastag lane on Major National Highways (Details about active Toll Plazas where these tags are applicable are mentioned on the respected banks website).


WAS THAT EASY & HELPFUL ? : If i was simple and clear in helping step by step with this article, It will sure be helpful to your friends too. Kindly share this article and lets go digital.

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Deven Jadav

My love towards Mumbai city took me to passion blogging from hobby. Upon quitting job, now i am one of the online city & travel guide since 2007. Hope my efforts helps citizen, foreign nationals & tourists in some or other ways.

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