Mumbai Metro Trains LOST FOUND Customer Care Helpline Contacts

“Here is Mumbai Metro train helpline an customer care contact numbers for any Lost + Found inside. Like local trains LOST + FOUND services at Western, Central Railways & also for Buses and Taxis, Here we will detail you about what steps to take and whom to contact in Reliance Mumbai Metro if you forgot your belongings in Metro train. Listed are customer care helplines and email contacts with strict guidelines by Metro authorities on how you can recover your property / baggage..”

Metro Customer Care Window
Metro Customer Care Window

Customer Care Helpline Contacts

  • Whom to contact : Any Staff or the Customer care window or below helplines.
  • Helpline Number : +91-22-30310900
  • Days : All 7 Days.
  • Timings : 8:00 Am to 8:00 PM.
  • Location : All 12 Stations.
  • Online : Customer care page.

LOST + FOUND Guidelines

Although helpful, metro train authorities have some strict guidelines on things to know before you claim your property. Below is the what.

  • It is your liability an not metro’s, They will cooperate 100% but if not found you are responsible for your own belongings lost.
  • If you are one who found someone else’s property, It still belongs to Metro. If claimed and verified by actual owner it will be given back after security and related check as mentioned below.
  • Metro security department and authorities have full right to check any unclaimed / lost baggage. They will also have rights to open any sealed baggage and have security check by making it undergo screen check and / or manual as and when required.
  • If anything inside the baggage is found to be violating there security and other terms, it will be disposed immediately without waiting for owner and metro authorities have full rights to do the same.
  • You must immediately register you complaint at stations customer care and LOST + FOUND department, Email or call at helplines without same no action will be taken.
  • 1 month is the maximum claim period for which the belongings will be stored after received by Lost + Found department. Once the time period expired, it will be use as donation to respected charity as decided by metro authorities.

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Greetings, I am Deven, the founder of Mumbai77. With immense passion, I have dedicated my full-time efforts to continuously learn and update important information about Mumbai city. Currently, I am a full-time blogger residing in Mumbai. Since its establishment on July 7, 2007, Mumbai77 has attracted millions of pageviews. Our website aims to provide valuable information, including my personal reviews and experiences, to assist individuals worldwide in their search for updated information about Mumbai city.
329 Google reviews
Milind Sonar
Milind Sonar
It was helpful
mahendra mehta
mahendra mehta
Give us 2024 bus timing for all rout .remove old time table
Suneeta Mestry
Suneeta Mestry
Good information about all stops. Thank you so much
Sachin Mistry
Sachin Mistry
Extremely helpful

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