Telephone Directory – MTNL Mumbai Directory Services and Short Codes

“Telephone Directory Search services by MTNL in Mumbai city has 4 major search options which are Telephone Number, Group / Company, Name or Address or Changed Number search, State Government Organisations, Central Government Organisations & Public Utility Organisations..”

MTNL Telephone Directory Mumbai
MTNL Telephone Directory Mumbai


Kindly note :  Add Mumbai STD/ISD code before dialling (short codes) – (STD : 022), (ISD : 9122). Many of the below listed number might have got updated, Request to refer MTNL Mumbai website for updated directory search.

Snapshots of same are as below :

MTNL Search By Central Govt
MTNL Search By Central Govt
MTNL Search By State Govt
MTNL Search By State Govt
MTNL Search by Changed Number
MTNL Search by Changed Number
MTNL Search By Group Company
MTNL Search By Group Company
MTNL Search By Name Address
MTNL Search By Name Address
MTNL Search By Public Utility Organization
MTNL Search By Public Utility Organization
MTNL Search By Phone Number
MTNL Search By Phone Number

MTNL Short Codes Landlines Phone Numbers

100 Mumbai Police (Area Mumbai, Thane, Mira-Bhayander & Navi Mumbai Municipal Area)
101 Fire for Mumbai Municipal Area (Thane, Mira-Bhayander Municipal, Navi Mumbai & KHARGHAR RSU Area)
102 Ambulance Service- Centralised at PUNE
103 Call alert (Crime branch) for Mumbai Police (Thane & New Mumbai).
1033 National Highway Authority of India (NHAI) Road Incident Management .
1036 SC/ST Helpline
104 Medical Advice Service (Government of Maharashtra) Emergency service
105711 Ambulance Service of M/s Wockhardt Hospital (Mulund)
1063 Public Grievance Cell (PG Cell) DOT Head Quarter Delhi
1064 Anti Corruption Helpline (THANE & RIGAD)
1064 Anti Corruption Helpline (Mumbai)
1070 Relief Commissioner Of States of Maharashtra
1072 Train Accident Information Service
10720 Central Railway Train Accident Information
10721 Western Railway Train Accident Information
10722 Konkan Railway Accident Information
1075 Integrated Disease Surveillance (IDSP Call Centre) Project.
1077 Control Rooms of District Collector / Magistrate (for Mumbai City)
1077 Control Rooms of District Collector / Magistrate (for Thane City)
1078 National Disaster Management Assistant (NDMA) Help Line.
108 Disaster Management for MCGM
1090 Mumbai City Police (Except Bhayander-1) Gramin Police
1090 Mumbai City Police ( Bhayander-1)
1091 Women Crises Response Centre Help Line
10920 Helpline for Women in distress
10922 MH State Comm for Women Helpline.(Temporary Out Of Service)
1093 Coastal Security Help Line (Mumbai City, Navi Mumbai & Thane Gramin)
1097 National AIDS Helpline to NACO (National Aids Control Organisation)
1098 Child in Difficult Situation
1130 Customer Care Helpline for MTNL Mumbai/Delhi
1251 LIC Of India.
1252 TOPS Security (Emergency Response Service)
12530 BSNL IP/SRP DATa CENTRE AT FTN BLDG NO-1
12540 Internal Broadband Helpdesk for MTNL Field Officer (for BB)
12541 Internal Broadband Helpdesk for MTNL Field Officer (for GSM)
12542 Internal Broadband Helpdesk for MTNL Field Officer (for CDMA)
12543 Internal Broadband Helpdesk for MTNL Field Officer (for CSC)
125353 MCA system by M/s Bay Talkitec Private Limited ( for retrieval)
125454 MCA system by M/s Bay Talkitec Private Limited ( for Virtual)
1255 Fortis Hospitals Ltd.
1258 A. News on Phone (Hindi)-Prasar Bharti Broadcosting of India
1259 B. Marathi / English Prasar Bharti Broadcosting of India
126126 Asian Heart Institute Helpline
126127 M/s Jupitar Hospital Help Line Services
12614 Just Dial Service
126299 MTNL IN HELP DESK
12664 BPCL GAS HELP LINE
12665 HPCL GAS HELP LINE
126666 Dial Backup Scheme for Broad Band Users
12676 Booking for Faulty Leased Ccts
12678 Help Desk Service to NIB
127161 Faults man’s Ring Back
127162 Line Test Robot
127163 Faultman Lines to Test Desk
127164 Lines to Fault Control & Directing
1271660 Centralised Billing Enquiry System (IVRS)
127225 Dial Up MPLS VAN Services for BSNL
127233 Dial Up MPLS VAN Services for BSNL
12727 Public Grievances Cell for BSNL (1094) Only BSNL Number
1275 Central Railway protection Force Mumbai Railway Division
1276 Western Railway protection Force Mumbai Railway Division
1278 Lodha Charitable Trust
128129 M/s Jupitar Hospital Help Line Services
1291 Students Help Line/ Outreach Campaign for Senior Citizens
1292 Dadar Pumping Station M.C.G.M.
1293 Dadar Pumping Station M.C.G.M.
1296 Bill Payment through IVRS M/s Atom Technologies
1297 Reverse Query Service
1298 Ziqitza Health Care Ltd. (Ambulance Services)
129 999 A & M Communication Pvt. Ltd.
1311 Emergency Help Line for Suburban Commuters of Western Railway Government
1323 IRCTC Railway e-catering services.
1363 Ministry of Tourism, Government of India
138 All India Helpline for Passengers (Central Railway)
138 All India Helpline for Passengers (Western Railway)
139 Central Integrated Railway Enquiry System of Indian Railways.
139 Central Integrated Railway Enquiry System of Indian Railways.
1407 Indian Airlines (Flight Services)
1414 Air India ( Confirmation / Cancellation Enquiry)(Called Party)
1500 MTNL Call Centre for South / Central / GSM / CDMA Area
1500 MTNL Call Centre for West-I / II / III Area
1500 MTNL Call Centre for East-I / II Area
1500 MTNL Call Centre for North Area
1500 MTNL Call Centre for Navi Mumbai Area.
1501 SMS from Landline (Operator Assisted)
1503 Dolphin Call Centre
1504 BB Call Centre (S/C/N/GSM/CDMA/IN/West-II/ West-III.)
1504 BB Call Centre (E-1/E-2/West-I & Navi Mumbai area.)
1505 FTTH Help Desk in MTNL MUMBAI
1507 Tele-Verification (CAF) for BSNL Toll-Free 0
1508 GSM Help Desk for Corporate Customers
1509 MTNL Call Centre for South / Central / GSM / CDMA Area
1509 MTNL Call Centre for West-I / II / III Area (P.G. Service)
1509 MTNL Call Centre for East-I / II Area (P.G. Service)
1509 MTNL Call Centre for North Area (P.G. Service)
1509 MTNL Call Centre for Navi Mumbai Area. (P.G. Service)
15100 National Legal service Authority (NALSA)
15101 PAN India Gas Pipeline Helpline (GAIL)
15102 All India Radio (AIR)
1515 Women Help Line
1551 Kissan Call Centre (Called party Billing)]
155200 Military Police Help Line
155206 Disability Help Line.
155210 Indian Railways Vigilance Mobile Help Line
155222 Anti- Ragging Help Line Service. (Toll Free)
155226 Indian Air Force (IAF) Helpline
155223 VAS Help Line Services
155232 Postal Life Insurance Directorate Service
155255 Insurance Regulatory & Development Authority(IRDA)-Reg.
155314 Maharashtra Forest Department Help Line (Toll Free)
155334 Swine Flu Help Line Service
155388 Rajiv Gandhi Jeevandayee Arogya Yojana (RGJAY)
1554 Maritime Search & rescue Centre.
1580 Inland Trunk Booking
1581 Inland Trunk Assistance
1582 STD Code Enquiry
1583 Inland Trunk Information (S / C / N / E/ W / NM Area)
1586 International Trunk Booking
1587 International Trunk Enquiry
1717 Weather Enquiry at R.M.C.(IVRS)
172231 MTNL INTERNET Service
172232 MTNL INTERNET Service
174 Time (Trilingual)
177 Hindi Information Service (Temp. o/o Service)
181 Chief Minister Help Line (Maharashtra)
182 Railway Security Help Line(C.R.)
182 Railway Security Help Line(W.R.)
1903 Sashastra Seema Bal Help Line
1904 Indian Army Help Line
1906 BPCL HELP LINE
1909 National DO NOT CALL Registry (NDNC) for Landline.
1909 National DO NOT CALL Registry (NDNC) for CDMA.
1909 National DO NOT CALL Registry (NDNC) for GSM.
1912 Complaints On electricity
1913 Tourist Office (Government of India)
1915 PCM Faullt Control Booking
1916 MCGB Control Room
1917 Mahanagar Gas Ltd.
1919 Information on Eye Bank (W-I/W-II/W-III/WD-3/SI-2 Exchange)
1919 Infn on Eye Bank (S/C/E-1/E-2/NM/N (Except WD3/SI2 Exchanges)
1947 Uniwue Identification Authority of India Planning Commission
1950 Election Commission of India(Government of Maharashtra)
1951 Automated Change No. Annmt.(Hindi)
1956 Income Tax Information (on IVRS)
1961 Aaykar Sampark Kendra of Income Tax Dept., Ministry of Finance
1963 Gray Market Cell of DOT (VTM) Help Line.
1964 Central Vigilance Commission
1967 States for Grievance registration & Redressal Under TPDS.
197 Directory Enquiry (MTNL Lev-2)
197 Directory Enquiry (MTNL Lev-2)
198 Local Complaints (Centralised)
126868 World Phone India Pvt Ltd.

Updated Telephone Directory

Local Directory Enquiry Service (MTNL)197
MTNL Local Directory Reverse Query Service1297
Service Related Problem Complaints (Supervisor)24374968, 24375944
Traffic Superintendent24322360,24379955
Traffic Superintendent Prabhadevi Location24225765
Traffic Superintendent Goregaon Location28773197
Traffic Superintendent Thane Charai25392197
Call WaitingDial 118
Call Waiting Cancellation119
Railway Enquiry From MTNL Phones139
Roadway Enquiries (BEST Transport Services)1800227550
Mumbai Tourism22074333,22036854,22033145,22074334,22033144
MTDC Tourism22024627,22026713,22027762,
MTNL Billing Complaints1662
STD Information Services1582
Hindi Information service177
MTNL Internet helpline1800228844 or 1504
MTNL IPTV helpline126000
General Enquiry22007000, 197
Call Center1500
GARUDA Helpline1502
DOLPHIN Services1503 / 9869012345
TRUMP Services1503 / 9869198691
Internet / Triband Helpdesk1504 / 1800228844
Public Grievance Service1509
STD Assistance Service1582
Fault Booking198
Changed Number Announcement1951 (Hindi),1952 (English),1953 (Marathi)
Directory Enquiry197
IN Services & Complaints1800222222
Local Assistance199
Time in English / Hindi / Marathi174, 121
Morning Alarm116 + 4 digits Time (hhmm). For Deactivating
alarm dial 117 from MTNL phone only.
Phonogram185, 22624244
Fault Repair Exchange Code+ 2198
Exchange Enquiry Exchange Code+ 1064
Automatic Change Number
Announcement System1951/52/53
Internet Helpline( Prabhadevi)24331175, 24331408
Emergency Attention (Prabhadevi)24307080, 2308070
MTNL Radio Paging Services24361414, 24360067
General Manager Office ( LC )
MTNL Mumbai, Telephone Exchange Building, Ground. Floor,
Charanjit Rai Marg, Fort, Mumbai (Bombay) 400001
Email Address MTNL : helpdesk.mumbai@mtnl.net.in

MTNL’s Public Service Directory

Directory For Municipal Services
MTNL General Complaints helpline (24 Hours)1916
Municipal Water Supply Complaint23678109 and 23695835
Public Utility Directory Services
Bharat Petroleum25582027, 22619036
Hindustan Petroleum1716 (24 Hours) / Toll Free line : 1800224460
LPG GAS Leakages Complaints23719636
Directory for Postal Services
MTNL number for postal office22620956

MTNL Mumbai also provides directory search facilities for Individuals and Business (company/firms) for telephone look up and ISD Search. For Updated numbers Goto official website.

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Deven Jadav

My love towards Mumbai city took me to passion blogging from hobby. Upon quitting job, now i am one of the online city & travel guide since 2007. Hope my efforts helps citizen, foreign nationals & tourists in some or other ways.

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