“Bill payment of Mumbai’s MTNL Landline, Dolphin Mobile & Broadband can be done online on their portal. Below are step-by-step processes for first-time customer online registration & also for Existing Dolphin users.
An easy option to pay their bills, is get duplicate bills & payment receipts for the last 6 months online. Major credit cards (Master or Visa) and via Various Bank’s Netbanking facilities are accepted by MTNL Mumbai..”
UPDATES 2022: MTNL telephone online payment can be done via limited browsers only (Mozilla & Internet Explorer). Don’t know why such limitations, But they have complicated steps for new user registration for online bill payment and for existing users too.
Some screenshots on this page may be outdated as I am not updating these details. Request to download this PDF as they have guided.
Dolphin User Bill Payment Online Registration
- Any New Dolphin Mobile Customer can click on Create / Sign in Option.
- Click on ‘Get Person ID’ and enter your Account Number and Phone number to search.
- Once you get the person id displayed on the screen, Click OK.
- You will be redirected to the registration form, fill all required credentials in the available form.
- Registration confirmation will be received.
- You will now be redirected to Sign-in where you can enter your Customers Id & Password.
- Now, Go to Account Management and Proceed to Online bill Payment.
Bill Payment for Existing MTNL & Dolphin Customers
- Enter Customer User Id and Password to Sign in.
- Goto Account Management & View the Bill Account.
- Enter Account number and date.
- Click to view bill details.
- Click on pay to proceed for Online bill payments.
Bill Payment for landlines and broadbands can also be done via MTNL Android App which can be downloaded.
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