“Many aspects of one of the biggest train networks as Mumbai local trains is one of the largest and many things related must be know. This page covers major and small things one needs to know if travelling via these suburban local trains, The Lifeline of Mumbai. Things like ticketing system, time table, fares, regular & air conditioned trains, security related, helplines and more.”
About Local Trains
First few things a person new to this commuting option usually wants to know about are :
- How a Mumbai local train Looks ? : Below picture displays the latest looks of local train standing on a railway platform. More pictures of old looks of same and the current interior and things like railway premise, platform, indicators etc can be seen at this picture gallery.
- Best time to travel via local trains (To Avoid Crowd) : It is one of the very important questions as train photos scares many first timers, So i am glad you thought about same. Answer to this question is NON-OFFICE hours, Since there is no one fixed office timings around Mumbai city, So comparative low crowded timings to travel is between 11:30 Am till 4:00 Pm. It also depends on source and destination of travel.
Also keep a note (infact, correct word is ‘care’) while boarding a destination train like Virar (Fast). If you plan to get down at Borivali (A suburban station between city and destination virar) never ever hold on a Virar fast, People may literally be angry at you. Reason, Virar & Vasai locations at far north has huge crowd and if someone board this train when already have many direct options to Borivali then its obvious.
What a term ‘low crowd’ means to a ‘Mumbaikar’ (Citizen) may not match with a tourist / foreign national, As sometimes getting a chance to board and stand comfortable inside local trains also means ‘Low Crowd’ for we Mumbaikars. For a tourist who experienced international travel options via Metros, the term comfort travel and low crowd can be contradictory.
- Are people helpful ? : And the answer to the question is 100% or almost YES. Ask a question to a guy commuting and 3 standing around will help with suggestions, That’s how it is many a times if not always. That is how Mumbai commuters are, Pushy and annoying at times in crowd but helpful always.
- Mumbai Railway Network, Map, Station names etc : In simplest possible way, A huge network of Mumbai railways is divided into 3 major routes which are Western (Main line), Central and Harbour Railway Routes. Major tourist attractions are on Western route. A term ‘Suburbs’ or ‘Suburban’ locations is common, which refers to train stations which not part of core city boundaries, Yet very much part of city. Just a little far from the heart of city, all stations beyond MAHIM.
Few minutes spent on railway map will help to understand the same. No worries if at all this is your first time travel via local trains in Mumbai and that looks a bit complicated, because people will always help. Feel free to lightly tap on someone’s shoulder or if you experience this (Bit odd, Yet many a time people usually do it to get attention before asking something). Of Course a gentle ‘Excuse me’ is what is followed by most citizens.
Railway station names are interesting here and every name has some history behind. For now here is the list of all station names in Mumbai for your reference. Well, if you are interested in knowing the km distance between 2 stations, I have that too.
- What is difference between slow and a fast train ? : In any route (Example : Western railway route), There are few MAJOR stations like Mumbai Central, Dadar, Bandra, Andheri and Borivali. In between any of these 2 major stations are many other stations. For example, between suburban stations like Bandra and Andheri there are stations called ‘Khar Road’, ‘Santacruz’ and ‘Vile Parle’.
A fast trains usually Stops ONLY on major stations. A Slow local train usually stops at all train stations taking more travel time. A point to note here is, At times when time is not a challenge, people do travel via slow trains compared to fast just to avoid huge crowd.
- How safe are Mumbai local trains ? : These trains are very safe, even the late nights travel is worry free as working class people are always there to give company. It is said, A job in Mumbai is not as tiring as the train travel itself. Shift jobs, Late hours etc is common here. That is one of the main reasons if you have heard ‘Mumbai Never Sleeps’.
RPF (Railway Police Force) takes extra care during late night for women travellers. Proper care is taken care at railway stations which are far away in suburbs and are less crowded. So never get worried when around railway premise, But yes always be alert and do not be over confident at isolated locations unknown or new. Safety care should be taken while traveling on footboard in a crowded train. Good news is, There is zero tolerance now on travelling on rooftop which was already a insensible view few years back. Technology wise ahead now, Know about the new door safety precautions taken.
- Why is Local trains called ‘Lifeline’ of Mumbai ? : For any reasons (technical, accidental, flooding etc) when local trains are not operational, Mumbai slows down. It is hard to think of reaching a job on time when there are any glitches in railway network. Mumbai Road traffic is also well known here (Upcoming 13 metro lines has good plans to reduce road traffic). With so many alternate travel options like Auto, Taxi, BEST buses etc, commuting is still tough or next to impossible without local trains. Hence the term ‘Lifeline’.
- What about journey tickets ? : If you are a foreign tourist and not used to such huge crowd, i will recommend you travel inside First Class compartments and use ‘Tourist Ticket’ which has unlimited travel option around Mumbai. 2 coaches on either side of local trains are available as first class coach. More about where to get your journey tickets more possible options, i have detailed below. See also AC Local Trains.
- Where can i find more about local trains ? : Refer the train fares and time table section and go through local train article for more insight.
- Women Safety and Other Facilities ? : Special ladies only trains are running between Churchgate and Virar and also in Central route. Separate ladies ticket counter available at many stations. Police personal and Guards are available inside ladies compartment between Evening and Morning hours which makes ladies feel safety and keep away from unwanted troubles during late night and in early hours.
More Questions ? : Feel free to use the comment box below and ask anything.
Below are the ticketing modes with details for all type of journey tickets, i.e One way (Also called ‘Single journey’) and Return journey, First or Second class coach travel, AC or Non AC local trains, Platform tickets etc.
- Booking Office (Ticket Counters) : This is one of the oldest modes to get your journey tickets. Every railway station in Mumbai has one or more ticket counters which helps with journey tickets, seasonal pass, platform tickets, smart card recharges and inter-city journey tickets too. Transactions are done in CASH (Indian Rupees), Separate queue for those looking to buy First Class tickets / seasonal pass and card recharges.
Those who do not travel regularly in these suburban local trains or are not tech savvy usually stand in long queues. On heavily crowded railway stations, railway staff members also help to get tickets via ATVM smart card machines (Details below).
- ATVM smart cards : There are Smart card operated ticket vending machines available on all railway stations in Mumbai. One time purchase of smart card (same card can be used by any other individual) cost about Rs.70 to Rs.100 and is used to buy local train journey tickets for Regular, AC, First Class, Second class journey and also to buy platform tickets for both Adults and kids.
Group tickets can be purchased and recharge can be done at station counters. Recharge amount can be anything between Rs.20 to maximum of Rs.9500 which will be valid for next 1 year (12 months from purchase). Discounts up to 3% to 5% are given on recharges. Amount of Rs.50 is taken as deposits which are refundable when card cancellation is requested (Cancellation charges of Rs.30 Applied).
Like ATVM (Which is Smart Card only Operated), Another Cash/Coin operated only machines are also available which helps tech savvy commuters to skip the long queues and use the same cash to get all the required journey tickets. This machine called ‘coTVM’.
- Mobile Ticketing (UTS App) : The recent and most hassel free way of getting a journey ticket directly on your mobile which also promotes paperless travel is done via UTS app. It is also called ‘Mobile Ticketing’. Simply follow the steps and book your local train journey in minutes.
A very important note related to UTS mobile ticketing is that, One cannot book the tickets when around / inside Railway premise. It has to be booked between 2 km radius area of stations or at proximity of about 100 meters (Approximate) distance from railway stations. This limitation has been applied considering ticketing frauds (Travelling without ticket) where a person tries to travel without valid ticket and upon finding a ticket checking officer, tries to book immediately to avoid getting caught.
UTS tickets online recharge via bank/ credit cards etc are available and are done smoothly in few steps via same mobile. Complete details and step by step guide is available on mobile ticketing article page.
- Tourist Tickets for Local Trains : Specially for convenience of all tourists in Mumbai who want to travel unlimited in a day or few and do not want to go for Mobile apps and Smart cards, Special ‘Tourist tickets’ are available at railway counters. Options like 1 Day, 2 Days and 5 Days valid journey tickets for both First Class and Second Class is possible with this ticketing option. A tourist can travel for unlimited times between any stations throughout Mumbai local train railway network using same. Charges for same are detailed below.
1 Day unlimited travel ticket fares
Rs.270 (Adults First Class) & Rs.75 (Adults Second Class). Kids/Child (Rs.170 & Rs.55).
2 Days unlimited travel ticket fares
Rs.445 (Adults First Class) & Rs.115 (Adults Second Class). Kids/Child (Rs.250 & Rs.75).
5 Days unlimited travel ticket fares
Rs.510 (Adults First Class) & Rs.135 (Adults Second Class). Kids/Child (Rs.285 & Rs.85).
Train Routes, Timings and Fares
In the above section i already detailed about 3 major routes, Suburban, Major Railway stations and best time to travel in local trains. Below is something more one must also know related to local train routes and timings.
Western Railway Route is also called the ‘Main Line’ which connects Suburban and extreme north stations of Mumbai city (Which are called Vasai Virar locations) and Beyond that is Dahanu and Palghar train stations (Maharashtra state) and is end point for local trains. More ahead and beyond starts Gujarat state.
Inside the heart and core of city the very first and one of the oldest railway station is ‘Churchgate‘. The island city almost started around this location. Western railway local train network lengths a total of 123 Km (76.5 miles), Starting at Churchgate station and ends at Dahanu Road train station.
Suburban railway stations like Andheri, Bandra and Mahim on western route also have train options that connects harbour / central railway routes. One of the major station on central route is named ‘CSMT’ (Chhatrapati Shivaji Maharaj Terminus) not very far from Churchgate station, Just the main junction and railway station on extreme end of central railway route with city core locations which is commonly called ‘South Mumbai’ or SOBO (SOuth BOmbay).
Peak Hour Timings : While traveling from North of Mumbai (Vasai, Virar, Borivali etc) towards South (Churchgate) Morning timings of 8:00 Am to 11:30 Am are considered as peak travel time. Similarly, if you are planning your travel towards Virar (North of Mumbai, Beyond Suburban stations) consider timings between 5:00 Pm and 10:30 Pm as peak office hours.
First Train Timings : From Churchgate, first local train starts at 4:30 Am. Similarly from Virar the first train is at 3:25 Am, From Borivali at 3:50 Am. Last train from Virar to Churchgate is at 00:05 Am.
Western Railway Local Trains Schedules
Total 38 timetable scheduled for UP route : From Dahanu / Virar towards Churchgate Station
Total 47 timetable scheduled for DOWN route : From Churchgate towards Dahanu / Virar Stations
Central Railway Local Trains Schedules
Total 44 timetable scheduled for UP route of Central Railway in Mumbai region. : Trains going towards CST.
Total 42 timetable scheduled on DOWN route of Central Railway Mumbai Region. : Trains From Dadar / CST towards Karjat, Thane direction.
Harbour Railway Local Trains Schedules
Total 21 timetable scheduled for Harbour Rail UP route Local Trains in Mumbai. : Trains going towards CST.
Total 23 timetable scheduled on Harbour rail DOWN route local trains in Mumbai. : Trains From CST towards Wadala, Kurla direction till station Panvel.
Updated AC & NON AC Local Train fares
- Dial 182 (National Helpline) for security.
- 138 for Medical needs, Emergency, Cleanliness and Hygiene.
- 9833331111 for GRP (Government Railway Police) Helpline.
- Central – 1275 & Western – 1311 for RPF (Railway Police Force)
- 8828119600 & 9820957367 for Sexual Harassment related complains (Central Railway Route)
- Commissioner of police (GRP) : 022-23759251
- More at complete list of helplines.
- More helplines in Central Railway Route